Foundations · connected areas · organizational lenses

The Knowledge Management Landscape

The lifecycle shows how knowledge and information move. The landscape shows the connected areas, structures, and environments that make that movement possible. These areas overlap, depend on one another, and can be entered from many different organizational needs.

Interactive model

Explore one connected Knowledge Management system.

Select an area, follow one knowledge need through the web, or apply an organizational lens without displaying every relationship at once.

Ways to read the landscapeUnderstanding KnowledgeTacit and ExplicitKnowledge Lifecycle
Knowledge embodied in people, experience, judgment, and relationshipsTacit ↔ explicit orientationInformation represented in content, records, metadata, structures, and systems

These connected areas help people understand, decide, perform, learn, and improve through work.

Connected system

Five areas form a connected web.

Select an area to reveal its lessons, representative concepts, and direct relationships. Organizations may enter this system through different needs.

  1. Human Knowledge Exchangesupplies experience for captureCapture and Continuity
  2. Capture and Continuityhands assets into governanceExplicit Knowledge Management
  3. Explicit Knowledge Managementsupplies trusted informationStructure and Discovery
  4. Structure and Discoveryimplements discovery in contextKnowledge Environments
  5. Knowledge Environmentshosts exchange and learningHuman Knowledge Exchange
What this page establishes

Knowledge Management is not a sequence of isolated tools. It is a connected system that helps people develop, preserve, organize, find, apply, and improve knowledge in work.

The landscape is connected by people. Human exchange shows how partial perspectives become richer shared understanding and practice.